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Griswold: Retail To Banking

Anne Bond Emrich

Published: September 8, 2008

Patti Griswold used her retail skills to pursue a successful career in banking.

GRAND RAPIDS — When Patti Griswold got into banking in 1993, banks were just starting to adopt a more customer-focused approach as opposed to a focus on operations and transactions. She came into banking with a direct sales and retail sales background, a skill set banks were looking for at the time.

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